Call, text or email a senior strategist

Three ways to reach us

• Call (604) 632-4959 if you'd like to talk it through. Good when you have ten minutes between customers and want a quick, honest read.
• Text (604) 632-4959 if you're behind a counter or with clients all day. Send a few lines and we'll reply when you can read it.
• Email Ali@Sedighi.ca if you'd like to share your website, your Google listing link or a few numbers. It suits anything detailed.

Those three channels are the only ones we use, and a person reads every message that comes through them.

What to include in your first message

You don't need to prepare a pitch. A few facts help us give you a useful answer the first time:

1. Your business name and website, if you have one.
2. What you sell or do, in a sentence.
3. Where you are in Burlington, or which parts of the city you serve.
4. Roughly what a customer is worth, such as an average sale, booking or job value.
5. What's not working, or what you'd like to change.
6. When and how you'd like us to reply.

Here is a template you can copy and adjust:

Hi, I run [Business name], a [type of business] in [part of Burlington]. Our average customer spends about [$ amount]. Most customers come from [areas]. I'd like help with [what you want to change]. Our website is [web address]. You can reach me on [day and time].

Even two or three of those lines is enough to get started.

What happens next

1. We read your message and look you up. We check your Google listing, your website on a phone and what nearby searches show for your category. This takes us a little time, so you get a real answer rather than a sales script.
2. We reply, usually within one business day. Sometimes that reply is a quick fix you can make yourself. Sometimes it's a suggestion for a short call.
3. If it's a fit, we write it down. A short plan with the one or two services that make sense, the monthly cost from our pricing page, what we'll measure and when you'd expect to see it. You decide in your own time.

If it isn't a fit, because your business doesn't need managed marketing yet or because someone else would serve you better, we'll tell you plainly.

Questions about working with us

Will I be pushed into a plan?

No. Plans are month to month and we don't use pressure tactics. Many first conversations end with a few free suggestions and nothing more.

Who will I actually be dealing with?

A senior strategist from the first message, with Ali Sedighi, MBA, leading the strategy. You won't be handed to a junior account manager after you sign. Read more about us.

Do I need to be in Burlington?

This site is built for Burlington businesses, and we cover every part of the city, from Aldershot to the rural north. Our areas page explains how we think about each district. If your business is elsewhere in Canada, get in touch anyway and we'll point you to the right part of our group.

Is my information kept private?

We use what you send only to reply to you and to prepare advice for your business. We don't sell or share it, and we only email people who contact us first.

What if I'm just curious about costs?

That's fine. Ask. You can also read the FAQ and the services hub first if you'd like to know more before getting in touch.

Before you get in touch

If you'd like to do a little homework first, three five-minute checks make the first conversation more useful:

• Search your business name on your phone and check the hours, phone number and address Google shows.
• Open your website on your phone and see whether you can find your prices and phone number within a few seconds.
• Count how many Google reviews you received in the past three months.

Bring those answers to the conversation and we can usually tell you where your biggest opportunity is straight away.